Merton Council Recovery Grant Scheme

Merton Council Consult with Businesses on Business Plan

Businesses that have been required to close or adapt due to the national restrictions between 5 November – 2 December 2020, may be eligible for the new local economic support announced by the government. Eligible businesses may be entitled to a grant for each 28 day period under national restrictions.

This support is still available if your business has adapted to offer takeaways or ‘click and collect’ products, as your ‘substantive’ business is considered closed.

Grants will be based on the rateable value of the property as at 5 November 2020. The grant amounts for each 28 day period under national restrictions are as follows.

If your business is eligible and has a property with a rateable value of:

  • £15,000 or less, you will receive a one-off cash grant of £1,334
  • over £15,000 but less than £51,000, you will receive a one-off cash grant of £2,000
  • £51,000 and above, you will receive a one-off cash grant of £3,000

Grant income is taxable. The Local Restrictions Support Grant will need to be included as income in the tax return of the business.

Your business may be eligible for a grant from Merton Council if it:

  • occupies property in Merton on which it pays business rates, and
  • was open and trading on 4 November 2020, and
  • has been required to close* for at least 4 weeks because of the national lockdown

Before applying you will need to have the following documents available to upload to support your application:

  • proof of identity of sole trader (e.g. passport, driving licence) or limited company (document confirming company name, registered address, company number)
  • bank statement confirming name and address of account holder (this must be dated within the last 3 months)
  • evidence of trading on 4 November 2020 (e.g. recent invoices for sales or services)
  • evidence to confirm property was occupied (e.g. utility bills)

Find out more and apply here.

*Additional Restrictions Grant
An new discretionary grant scheme will be launched by Merton Council in mid December. This will have a short application window, and we don’t have details yet, so please do ensure you stay in touch through our website page, our Linkedin or through the Merton Council newsletter to be able to apply if you are eligible. We will also send a dedicated newsletter about this too when we have the full details.

Talk of the Town 2020

We were delighted to welcome so many participants to our annual Talk of the Town event on Wednesday 11th November.

It was a virtual meeting this year with a terrific turnout and, if you missed the meeting, a recording can be accessed here. (passcode: =V3sqTd!)


Helen Clark Bell, Chief Executive said:

It is always a pleasure to speak to businesses about the work that Love Wimbledon BID delivers and to present our Annual Report for 2019/20. It is a challenge to communicate in a short presentation the breadth of our activity but I would like to thank everyone for attending our virtual Talk of the Town event this year, for your questions and for your positive feedback and comments.


We heard from two local businesses, Jitesh Patel, CEO of Peldon Rose, who spoke about the future of the workplace and a Q&A with Libby Andrews, Marketing Director of Pho Restaurants, discussing how Covid-19 has impacted their business, how they’ve adapted and the support they’ve received from Love Wimbledon. Sally Warren from Love Wimbledon gave an insight into the placemaking projects we have been working on to contribute to the personality and identity of the town.


Jitesh Patel said:

We are going to start seeing the inherent value of creating workspaces because that’s where you create cultures and that’s where you inspire people and nurture talent…Hybrid working was always here…more and more people need a mix between homeworking and a workspace (an office/location) and being located in a place where this can be facilitated is becoming more important.


Libby Andrews commented:

Love Wimbledon has always provided us with a connection to the people in Wimbledon. The people who work there, the people who live there…and helped us to communicate to their audience. It feels like a small town coming together in a big city and Love Wimbledon has helped us to keep a face to the brand and not become a faceless chain.


Thank you to everyone who was able to join the meeting, links from the presentations are below.


Love Wimbledon Annual Report

Covid-19 Hub for Businesses

Consumer Home Page

Secret Wimbledon (includes links to artwork and placemaking)

What’s On

The Office of the Future (Jitesh Patel, CEO Peldon Rose)


Security Update

At approximately 14:30 hours on Tuesday 3rd November police discovered a suspicious vehicle in St George’s Car Park.  London’s Fire Brigade and Ambulance Service attended and a large number of streets around St George’s Road were closed.

Using specialist equipment it was established that the vehicle was not suspicious, however, it was a stolen vehicle.  We are aware that the road closures and subsequent evacuations of buildings around St George’s Road caused a fair amount of disruption. We are very grateful, therefore, to all businesses who co-operated so quickly with police requests.

This incident served as a timely reminder for us all to be vigilant and to report any suspicious packages, vehicles or behaviour by calling 999 or 101 (non-emergency number).

Please see for further information on the increased terrorist threat level to ‘Severe – an attack is highly likely’.


Any Love Wimbledon business which has security concerns, of any type, please contact Kevin Gallagher, Operations Manager, Love Wimbledon have a number of crime prevention tools available to members.

Make Quicker, Cheaper and Greener Deliveries

Love Wimbledon has collaborated with Cross River Partnership, to offer our BID businesses the opportunity to trial a cargo bike delivery service which allows for quicker and cheaper deliveries, and helps to improve local air quality.

This is a part of Cross River Partnership’s ‘Clean Air Villages’ programme, which offers a free trial to businesses who are interested in transporting deliveries and services via zero-emission methods.

The trial involves use of a cargo bike and rider, for free, for a short period of time to allow businesses to determine whether they would like to take up this delivery mode.

Find out more and sign up by emailing

This is a great opportunity to explore cheaper and sustainable ways to deliver your products/services, given TFL’s new Low Emission Zone (LEZ) regulations, which will affect many business and delivery vehicles from 1st March 2021.

The LEZ will affect any of your suppliers who have larger vehicles (above 3.5 tonnes) and the enforcement of this will begin in March 2021, it will be operating 24/7 so will affect night deliveries too. The daily charge if vehicles aren’t compliant is £100 a day, which could affect costings of deliveries.

The Low Emission Zone (LEZ) operates to encourage the most polluting heavy diesel vehicles driving in London to become cleaner. The LEZ also covers most of Greater London and is separate from the Ultra Low Emission Zone (ULEZ), which is in place in central London and operates 24 hours a day, every day of the year except Christmas Day.

Fortius Clinic Partner with AFC Wimbledon

Fortius Clinic has announced an official partnership with AFC Wimbledon, as the club’s Health and Wellbeing Partner.

New to Wimbledon Town Centre, Fortius Clinic opened a state-of the-art orthopaedic and sports injury treatment clinic on 22 Worple Road, this past September, expanding their London footprint and bringing outstanding surgical and medical care to patients to the area.

A global leader in sports and musculoskeletal medicine, Fortius Clinic is the UK’s single largest orthopaedic group with an international reputation in sports injury treatment and is the preferred clinic of choice for many premier league football clubs. It is a recognised FIFA Medical Centre of Excellence.

This autumn, AFC Wimbledon returns to its original home in Plough Lane with a brand-new stadium after 20 years away, creating a significant community and business hub for Merton.

Helen Clark Bell, Chief Executive at Love Wimbledon stated :

Developing local business partnerships helps to build the local community. Not only are we looking forward to AFC Wimbledon’s homecoming to Plough Lane, but by facilitating these B2B introductions to Wimbledon businesses such as Fortius Clinic, we are building a collaborative approach that benefits all parties.

Jim McAvoy, Chief Executive at Fortius Clinic commented: “Fortius has been providing outstanding medical care to professional footballers and teams for many years and we have extensive experience in football medicine. We look forward to developing a long-standing partnership with AFC Wimbledon and being part of the Wimbledon community”.

Ivor Heller, AFC Wimbledon’s Commercial Director said: “We are delighted to welcome Fortius to Wimbledon. Not only the club but to the Town centre where they have set up a clinic. As our health and wellbeing partner we will be regularly liaising with them to see how their services can benefit our team and fans.”

The Wombles Are Back!

New artwork to change the landscape of Wimbledon Town Centre

Graffiti is an ongoing challenge for many town centres, including Wimbledon.

Love Wimbledon has collaborated with The Wombles, to create a high-profile piece of wall art, as part of a wider environmental campaign to articulate how we can all ‘Love Where We Live’.

The wall, where the new 3.5-metre high and 15-metre long mural sits, was previously a hotspot for unsightly graffiti. This project, supported by South Western Railway, has hugely enhanced the experience along the busy railway path, providing a great selfie opportunity for pedestrians with Great Uncle Bulgaria. Following their return from hibernation in January to raise environmental awareness, the artwork depicts all our favourite Wombles characters hard at work painting the wall to cover up the graffiti underneath.

Wall before artwork began

The mural is located adjacent to the busy rail and tram lines, to the south of Wimbledon Station, which bring in residents, travellers and commuters from surrounding areas and the South West of the country. The presence of such prominent and vibrant art along the railway path, acts as a unique identifying feature, helping to differentiate Wimbledon from other town centres and strengthening the bond between the town and those nearby.


Our funding can make a real difference to town centres, improving community experiences and cheering up urban areas. It’s good to see The Wombles back in Wimbledon and we are sure the commuters passing to and from Waterloo will love it!

– Mark Youngman, Customer and Communities Improvement Fund Manager, South Western Railway


Having such vivid art in our town, associated with a variety of cultural and environmental notions, is key to placemaking and strengthens the identity of Wimbledon as a town centre. Now more than ever, consumers need encouragement to #LoveLocal and in order to continue the positive footfall trend that Wimbledon has seen in its recovery from Covid-19, we must work hard to enhance the vibrancy of the town. Having free art which is situated outdoors and open to all, does exactly that.


Art can do so many things including bringing a smile to people’s faces and spreading key messages. In times of Covid-19, outdoor art, or as we like to call it ‘A Gallery Without Walls’, is even more salient as we appreciate what we have locally even more.

– Sally Warren, Strategic Marketing and Placemaking Adviser, Love Wimbledon


This type of imagery resonates with the local community and creates a highly-engaging, fun piece of artwork which features characters that many will remember from their childhood, both on a local and national level. A modernised style was chosen to ensure that the project also appeals to the new generation, via a more urban-suburban stylistic aesthetic.


Up-close detail of the artwork in process

As well as being another strong addition to the budding art scene in Wimbledon, this mural meets the wider aim of bringing free art for all into the local community and developing a gallery without walls within our town. Wimbledon is already home to a street art feature titled ‘It’s Oh So Quiet’ which aims to raise awareness of the decline of British birds, and the UK’s first Rainbow Crossing, which was installed to celebrate the town’s inclusivity and welcome its first LGBT+ bar.

This project is the second of its kind, through a partnership between Love Wimbledon and The Wombles, which aims to bring the positive message of community environmentalism right to the heart of Wimbledon Town Centre. The first campaign saw large display boards take over the main ticket hall at Wimbledon Station, with encouraging sustainable messages for consumers including ‘Travel Smarter’, ‘Reduce/Reuse/Recycle’ and ‘Go Green’.

You can find this great mural painted in its full glory along the railway path overlooking the railway tracks in Wimbledon Town Centre. Simply walk down the side of Little Waitrose and behind Tuition House offices or in the ticket foyer of Wimbledon station.

Remember, there is always more to Wimbledon than meets the eye.

Signage in Wimbledon Station Ticket Hall

Brexit: Check, Change, Go

The end of the Brexit transition period on 31st December 2020 will affect the day-to-day operations of many Wimbledon businesses.

You can identify the actions you need to undertake through the dedicated government web portal, including the points-based immigration system, which may affect your recruitment.

The Department for Business, Energy and Industrial Strategy is hosting free live and recorded webinars to help businesses check the new rules and understand the actions they need to take.

Following the initial broadcast, the webinars will be available on demand. The live sessions will take place at the following times:

  • Services and investment – 11am, Tuesday 13 October
  • Retail – 11am, Wednesday 14 October
  • Automotive – 2pm, Wednesday 14 October
  • Metals and other materials – 11am, Tuesday 20 October
  • Electronics and machinery – 11am, Wednesday 21 October
  • Consumer goods – 11am, Thursday 22 October
  • Life Sciences – 11am, Tuesday 27 October
  • Construction – 11am, Wednesday 28 October
  • Aerospace – 11am, Thursday 29 October

Register for these webinars here.

Prepare Your Business for the NHS Covid-19 App


New measures in place for the Hospitality, Leisure and Close Contact sectors:

  • Businesses will need to display the official NHS QR code poster for customers to ‘check-in’ in support of Test and Trace (more details below).
  • Pubs, bars, restaurants and cafés must operate table-service only.
  • Pubs, bars, restaurants and cafés, including takeaway, are required to close from 10 pm to 5 am (delivery can continue after 10 pm).
  • Customers in indoor hospitality venues must wear face coverings, except when seated at a table to eat or drink. Staff in hospitality and retail will now also be required to wear face coverings.
  • From 28th September businesses will face stricter rules to make their premises COVID Secure. Details about sector-specific guidance, including a Covid Secure Certificate to display, can be found here.


Collecting Customer Data

From Thursday September 24th, the NHS Test and Trace app will be able to be downloaded on mobile phones across UK. All hospitality, close contact and leisure businesses are being advised to use this system to assist with the track and trace of your customers.

By displaying the official NHS QR poster, the NHS COVID-19 app has a feature which allows users to ‘check-in’ to your venue by scanning the code. This is a secure way for individuals to ‘check-in’ as the details stay on the person’s phone. In England, people who ‘check-in’ do not then have to provide their contact details as part of the staff, customer and visitor logs. All customers must either check-in with the NHS App or give you their details, this does not change this requirement but should make it easier for your business to manage this process.

Official NHS QR posters can be generated online.

Organisations can find out more about NHS QR codes and how to generate them on the NHS COVID-19 app website.


The data that you are being asked to collect is personal data and must be handled in accordance with GDPR to protect the privacy of your staff, customers and visitors.

GDPR allows you to request contact information from your staff, customers and visitors and share it with NHS Test and Trace to help minimise the transmission of COVID-19 and support public health and safety. It is not necessary to seek consent from each person, but you should make clear why the information is being collected and what you intend to do with it.

You do not have to inform every customer individually. You might, for example, display a notice at your premises or on your website setting out what the data will be used for and the circumstances in which it might be accessed by NHS Test and Trace.

Full details are available here.


Managing the Local Situation

Some areas of the country are having to deal with local lockdowns and managing local outbreaks. We are monitoring the local situation using the government website that is updated daily.

We are also in regular communication with Merton Council’s Public Health Department. You will see currently Merton has one of the smallest incidences of Covid 19, however we must remain vigilant to provide the safest environment for our customers, so please do continue to maintain high standards of Covid awareness within your business.


In preparation for what to do if there is an outbreak, please read through the early outbreak management action cards here.

  1. Identify the source of the possible or confirmed case(s)
  2. Report it to Public Health England Health Protection Team (PHE HPT)
  3. Respond according to the advice received by PHE HPT

Fortius Clinic Joins Wimbledon

Love Wimbledon are delighted to have Fortius Clinic join the Wimbledon business community.

Recognised as global leaders in sports and musculoskeletal medicine, Fortius Clinic are bringing world-leading doctors and state-of-the-art facilities to the heart of Wimbledon. The new outpatient, diagnostic and treatment centre will offer rapid access to orthopaedic and sports injury treatment for residents living and working in Wimbledon and the surrounding areas.

With over 80 specialists practising at clinics and surgical centres throughout Central London, the move out of the Central London market marks an important strategic step for the business and Wimbledon offers a natural location for the clinic, given the large number of high performance athletes in the area.

The £4.5million state-of-the-art clinic in Worple Road will allow private patients to see London’s leading surgeons and physicians for a wide range of orthopaedic conditions, sports and recreational injuries, and joint replacements. The clinic features a fully equipped imaging suite with the latest technology including 3T MRI scanning, X-Ray and Ultrasound.

Jim McAvoy, Fortius Chief Executive says;

“We are delighted to be bringing Fortius to South West London. Wimbledon has been on our radar for some time and we are excited to be providing facilities that will provide world-class care and first-class service to patients and referring doctors. We have a well-earned reputation for excellence, and we look forward to serving the needs of the private patient population in Wimbledon and beyond.”

Fortius Clinic Wimbledon is located on 22 Worple Road in Wimbledon Town Centre. 

Preparing For Brexit

It is important for businesses to start taking action to prepare for new rules that will come into effect from 1 January 2021, even if you do not trade with or do business in the EU.

The London Chamber of Commerce and Industry has launched an EU Exit Hub to support London businesses with preparing for these changes that might affect them when the transition period ends. The Hub contains information and links to official guidance on a range of matters including:

  • Staff employment
  • Business travel
  • Exporting and importing
  • International trade: paperwork, costs, logistics
  • Data protection
  • E-commerce
  • Accounting and auditing
  • Public procurement
  • Intellectual property
  • Taxation

Find out more here.